發布時間:2022-09-12 19:31:33來源：魔方格
(資料圖片僅供參考)
英文投訴信講究格式，正如我們的信件也有格式要求一般。
一、 投訴信即在日常生活中或商務活動中對所遇到的困擾，惡劣的服務態度，劣質的產品等向對方或有關單位提出投訴，抗議和改進的建議。
二、 投訴信包括以下三個部分：
1. 開頭：自我介紹，說明投訴對象及內容，表明本信的目的和要求。 常用的表達法有：
I am writing to you about…which I received/bought…
I am going to complain about…
I am sorry to have to return with this letter…which I received/bought…
2. 正文：說明情況，講清厲害，分析利弊。告訴對方你因此受到的傷害或不便，提出解決問題的建議，表明希望如何處理。
常用的表達法有“
When we checked…, we noticed…
When I took …out of the bag and examined …closely, I found… When I unpacked …and tried to use it, it did not work.
In view of the inconvenience that it has caused, I feel you should…
If you can’t give me a satisfactory answer, I will complain it to the Consumer Association.
3. 結尾：表達希望問題得到快速恰當解決的強烈愿望，希望盡快得到滿意的答復。
4. 常用的表達法有：
Please let me know what you intent to do in this matter.
I am returning … under separated post and look forward to receiving a full refund of …
Hope you will improve…
I sincerely hope such things will never take place again.
Dear Sir or Madam：
With reference to our order No. W98，the 120 computer sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile，we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely，
Li Yang
Dear Sir or Madam：
I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester， as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommate‘s inconsiderate behavior. For one thing， his friends are constantly visiting him; for another， he regularly holds noisy parties.
To solve this problem/surmount this difficulty/improve this situation/crack this hard nut， I hope to draw the attention of the authorities concerned. I am sure you will aGREe that the only solution for me is to move into a room of my own. Therefore， I would be grateful if you could find a single room for me， preferably not in the same building but as near to the college campus as possible.
Yours sincerely，
Li Yang
【內容提示】
假如你是市一中的學生，名叫王紅。你要向本市一家報刊編輯(editor)寫封信，反映你校受污染的問題，呼吁有關部門采取措施，保護環境，防止污染。請你用下面的素材寫100詞左右的一封信。
你校位于山腳下，一條小河從旁邊流過，院內樹木四季常青，鮮花爭艷，景色美似花園。但兩年前，附近建起一家化工廠，排出大量污水、廢氣，造成校園污染，嚴重影響了師生健康。請有關部門出面解決這一問題。
【作文示范】
School Polluted
No. 1 Middle School
March 5, 1997
Dear Editor,
Our school lies at the foot of a mountain with a small river passing by. It used to look like a beautiful garden. There used to be green trees and all kinds of flowers in our school yard all year round.
But great changes have taken place since a chemical works was built near our school two years ago. It produces poisonous gases and pours a large amount of waste water into the river. The terrible pollution has done great harm to us students and teachers as well as to the surroundings. It"s time for us to take steps to protect our surroundings and prevent them from being polluted. Yours ever,
Wang Hong
【寫法指要】
投訴信(letters of complaint)通常是寫給廠家、商店、消費者協會、報界或廠家、商店的上級主管部門，揭發產品質量的低劣、服務態度的糟糕，抱怨不應出現的情況或問題等，以求得解決的信件。寫投訴信要實事求是地把問題講清楚，態度要冷靜，做到有禮貌，不能惡言傷人。
這封信的作者用的是對比法，先寫學校的地理位置和原先學校的優美環境，后寫化工廠建起后對學校造成的污染，最后提請報界呼吁保護環境的問題。寫得有理有據，令人信服。 英文投訴信怎么寫
投訴信結構公式
右上角：日期
左上角：稱呼
正文：
第一段：表明自己的身份，說明寫信目的，因何事投訴何人或機構。
第二段：具體闡述投訴的內容和投訴的理由。
第三段：提出解決建議并期望盡快解決，表示感謝。
右下角：署名
魔方網
